Joaquim Tavares da Silva - Sociedade Unipessoal, Lda. management guarantees, that total customer satisfaction is a key factor for the company's competitiveness and profitability.
It is to achieve this goal that:
- We provide products and services that meet the requirements agreed with customers;
- We follow the motto: do it right first time within the period expected by the customer;
- We continually improve the quality of our products and services in order to reduce nonconformities and prevent their recurrence.
The purpose of management is to ensure the continuous growth of the company, supported by a management that involves all employees, and permanently has as essential objective to define, systematize and improve our organization.
In order to reach it, the management of Joaquim Tavares da Silva - Sociedade Unipessoal, Lda., promotes and supports the Quality Management System based on the NP EN ISO 9001 standard, described in the respective processes and other elaborated documentation, making available to all employees the necessary technical and training resources.
The implementation of the Quality Management System allows a more effective control of all production processes and better management of operational processes, thus increasing not only the profitability of the company but also the level of customer satisfaction.
In order for the Quality Management System to function and evolve more and more, the good relationship with suppliers favors the continuous growth and quality of the finished product.
The Management of Joaquim Tavares da Silva - Sociedade Unipessoal, Lda., has a constant concern to modernize all operating systems in order to achieve continuous improvement.
Vale de Cambra, January 20th, 2017
